Our Bird toys and small animal toys are all made to order, please allow up to three days for your toys to be assembled and processed ready for shipping.

All other in stock items we aim to post next business day where possible. If ordering our handcrafted toys and other in stock items together your order will be held until all items are ready to pack and ship.

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We are currently only shipping within Australia. 

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We primarily use Sendle couriers who outsource to a variety of carriers (primarily Couriers Please and Fastway), for PO boxes and locations outside of the standard shipping zones for our couriers  we use Australia post.

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Tracking numbers will be provided via email once your order is processed for you to track your package. 

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Due to Covid-19 all outgoing parcels will be labeled with Authority to Leave in a safe place for contact-less delivery, by purchasing you are agreeing to these terms. If you have specific directions please leave us a message at time of checkout and we will do our best to accommodate any specific needs if we are able to do so.